Home Docs Runsible - Troubleshooting

Device Doesn't Spin

Updated on Jun 27, 2026

Read this article if the rollers do not rotate after powering on.

Compatible Models

Runsible 1:64

Possible Causes

  • Incorrect battery installation.
  • Low battery voltage.
  • Unstable USB-C power.
  • Internal hardware issue.

Follow the Steps Below

  • Replace the batteries with new alkaline batteries.
  • Test with USB-C power.
  • Restart the device.
  • Contact support if the issue remains.

Related Articles

  • Using Battery Power
  • Using USB-C Power