Damaged or Defective Parts
Read this article if your Runsible arrives damaged or develops a hardware fault.Compatible ModelsRunsible 1:64Before Contacting SupportPrepare your order number...
Model Doesn't Stay Centered
Some models gradually drift to one side during operation.Compatible ModelsRunsible 1:64Why It HappensWheelbase differences.Wheel design.Differential wheel desig...
USB-C Power Works, but Battery Power Doesn't
The device operates normally with USB-C but fails to run using batteries.Compatible ModelsRunsible 1:64Possible CausesWeak batteries.Rechargeable batteries with...
Device Doesn't Spin
Read this article if the rollers do not rotate after powering on.Compatible ModelsRunsible 1:64Possible CausesIncorrect battery installation.Low battery voltage...
Poor Battery Contact
Runsible works intermittently or only when pressure is applied to the batteries.Compatible ModelsRunsible 1:64CauseBattery contact plates are not making firm co...
Roller Spins Inconsistently
Read this article if the roller speed changes during operation.Compatible ModelsRunsible 1:64Possible CausesRoller friction.Insufficient lubrication.Unstable po...
