Lost Packages
If tracking stops or the package is lost, contact support for assistance.Information NeededOrder number.Tracking number.Related ArticlesOrder Tracking
Missing Parts
If your package is missing components, contact support with photos of the package contents.PrepareOrder number.Photos of received items.Related ArticlesReplacem...
Refunds
Approved refunds are processed using the original payment method.NotesProcessing time depends on the payment provider.Related ArticlesReturns
Replacement Requests
If a confirmed manufacturing defect is found, replacement parts or products may be provided.Before Contacting SupportOrder number.Photos.Short video if applicab...
Returns
Return eligibility depends on the purchase channel and condition of the product.RequirementsContact support before returning.Follow return instructions.Related...
Shipping Damage
Inspect your package after delivery.If DamagedTake photos before discarding packaging.Contact support promptly.Related ArticlesReplacement Requests
Warranty Policy
Fun-Tech-Lab products include a limited warranty covering manufacturing defects.CoverageManufacturing defects.Hardware faults under normal use.Not CoveredAccide...


